FAQ

Updated: 2024-08-16 18:00:00

1. System environment problem, what to do when the program has a system dependency error?

Try to delete all dependency files and reinstall.

There may be similar errors as follows: MAC system automatically installs @esbuild/darwin-arm64 when installing dependencies, which is not applicable on Windows system. You need to delete this dependency and re-execute npm i @esbuild/win32-x64.

2. When using CUTOS for the first time, it shows "unbound" and "unauthorized"?

unauthorized.png Bind first and then authorize.

Binding: Enter "IP address:3000/webapps/binding" in the browser, such as http://192.168.123.11:3000/webapps/binding, and enter the specified CUTOS service address in the binding input box.

Authorization: Log in to the CUTOS service address, hardware--host--operation--authorization, and enter the corresponding PIN code.

3. After the example program is run, the console prompts that the initialization program failed, prompting WebSocket connection to'ws://localhost:1883/ failed:,CUTOS CORE closed What should I do?

The target address of the application is not specified during CoreAPI.init.

CoreAPI.init(null, callback) Change null to the IP address of the terminal device where CUTOS is installed to run this application, for example, CoreAPI.init(ws://192.168.123.11:1883, callback)

4. Testing of special devices such as ID card readers (card reader devices must be available), mock cannot be used to simulate hardware devices.
5. Windows dotNetFx35setup.exe installation failed? Reason: Automatic update is not turned on

Type "Windows Update" in the Windows search bar and click "Check for updates".

In the Windows Update settings, you will also see an "Enable automatic updates" option, select automatic updates.


If you encounter any problems, please feel free to contact us at 010-57108766.

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